Delivery & Returns


The delivery information for our fragrance products are as follows:

UK Standard Shipping is Free is £3.50 and free for orders of £75 or more and usually takes 2-5 working days (for orders placed before 12pm on weekdays only).


We hope that you will be happy with your purchase but if you are not, we offer a full refund or exchange on any item within 28 days of receipt as long as it is unused and in its original packaging. Please note we ask you to cover the cost of the return postage and we can not be held responsible for items in transit so please ensure you select a shipping option you are happy with.

We cannot refund or exchange any sale items. However if, upon delivery, you notice that any of the products in your order are damaged we shall be happy to replace them.

Return Address:

Parterre Fragrances

Keyneston Mill

Tarrant Keyneston

Blandford Forum

DT11 9HZ